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A
true American success story, Class Act Cleaning
Service is a first generation family business whose
genesis has taken it from a modest company in 1991 to
a corporation with 350 employees, which serves clients
throughout Connecticut, Massachusetts, New York, New
Jersey, New Hampshire, Rhode Island, Virginia, and
Florida. Steady
growth based on the delivery of the best
value-exchange and a superb customer-oriented focus
has been the real catalyst for long-term growth and
profits. Class Act Cleaning Service’s client
retention rate is without parallel in our markets.
Originally, Class Act Cleaning Service thought of
itself as a provider of cleaning services.
Like many such companies, we dropped off
cleaning personnel and charged for cleaning by the
square foot. We competed on the basis of price,
service and quality of products.
Fortunately, Class Act Cleaning Service has a culture
that encourages its managers and supervisors to spend
a lot of time in the field listening to customers. As
a result, top level executives are more intimately
familiar with our customers’ needs.
Our success in the cleaning of corporate facilities
has served as a magnet for new clients. Class Act
Cleaning Service is a company, which provides much
more than the typical services so often valued by our
traditional client base. We
believe that we are one of a handful of companies that
recognizes that we can reduce the cost of providing
services and use services more effectively to meet
customers’ requirements, get more of their business,
and enhance profits.
Perhaps the most important benefit of our flexible
service offering is a true value-exchange in the
provision of our services. Our experience with
corporate facilities has taught us the importance of
value exchange and the standards for quality, which
are the benchmarks of Class Act Cleaning Service’s
employee and management staffs.
Our success is due to our commitment to provide the
best and widest range of maintenance services
anywhere. We work hard to maintain that trust,
and to be sure that every customer's home or office is
left in a condition that is better than expected.
Experience has taught us how to do the job properly. We utilize the best materials and we bring every resource to
bear on doing your business or home right! |
